Vinted Members Express Anger Regarding Sizing Changes
Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.
The second-hand shopping app has revised its sizing categories for women's and children's garments without notifying every member regarding the update.
Online Platforms Response
Many shoppers and sellers are expressing on platforms saying Vinted listings now show a modified sizing category compared to what was initially listed because of the remapping.
The company said the new system was more in line with other platforms.
The platform has recommended to review their products and adjust the sizing manually if necessary, which has left users frustrated.
Size Classification Updates
Previously, the measurements included numerical and alphabetical indicators, such as S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
For certain items, the size labels have been reassigned - for example a size L was previously a 12 but currently displays as UK 16-18.
Shopper Stories
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Another user, located in Scotland, stated items she posted on Vinted with size 14 labels were appearing on the platform as measurements 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.
Necessary Adjustments
A different user, based in Derby, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she explained.
Platform Context
The app has more than 100 million shoppers, with 18 million British users.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This is not the initial instance that an unexpected update to the app has proved unpopular: last year, Vinted reversed a change concerning shipment methods due to shopper criticism.
